You can download the PetDesk app to your smartphone and have it link directly to our systems. All of its features are completely FREE to you for being our valued client.
Once you download the app, create an account with the email address we have on file for you.
The app will sync your information overnight, so don't be worried if you don't see your pet's history right away, it'll be there in the morning!
PetDesk’ seamlessly connects you with your clients through their five star mobile rated app. Things like updated pet records, two-way texting, and automated reminders are just a few of the tools that help not only streamline all the communication with the pet parents, but aligns your front and back of house so everyone is always up to date.
PetDesk was created with the intention of bridging the communication gap between pet care providers and pet owners. By fostering better communication and providing easy access to essential pet care services, PetDesk endeavors to improve the overall health outcomes for pets.
PetDesk’ seamlessly connects you with your clients through their five star mobile rated app. Things like updated pet records, two-way texting, and automated reminders are just a few of the tools that help not only streamline all the communication with the pet parents, but aligns your front and back of house so everyone is always up to date.
PetDesk operates as a centralized platform where pet owners can manage various aspects of their pet's health. It offers a range of features that cater to different needs:
Appointment Scheduling and Reminders
PetDesk’s online booking software is designed to make the veterinary experience more convenient for everyone. By syncing with the PIMS in real time, PetDesk provides a seamless appointment scheduling process for both pet owners and clinic staff alike. Once an appointment is made, automated reminders are then sent out to reduce no-shows and keep the clinic in control of their schedule.
Two-Way Messaging
PetDesk’s Two-Way Texting gives time back to staff and offers clinics a more effective way of communicating with clients, without lengthy phone calls. All texting is managed right from the PetDesk dashboard so everyone has visibility into all communication!
Access to Medical Records
Having your pet's medical history at your fingertips is invaluable. PetDesk provides a secure way to store and access your pet's medical records anytime, anywhere.
Medication Tracking
Never miss a dose with PetDesk's medication tracking feature. The app sends reminders for when it's time to administer your pet's medication, ensuring they stay on track with their health regimen.
PetDesk offers a multitude of benefits that make pet ownership less stressful and more enjoyable.
Convenience at Your Fingertips
With PetDesk, all your pet's health-related information is centralized in one place. This means no more scrambling through drawers for vaccination records or forgetting when the next vet appointment is due.
Improved Health Management
By having a structured schedule for appointments and medication reminders, PetDesk helps pet owners stay on top of their pet's health needs, potentially preventing health issues from being overlooked.
Strengthened Communication
The two-way messaging feature fosters a stronger relationship between pet owners and service providers. It encourages transparency and ongoing dialogue about your pet's health.
Time-Saving
PetDesk saves you time by making health management tasks more efficient. Book appointments with a few taps on your screen and receive all the reminders you need without having to set them up yourself.
Installing PetDesk is a simple process that can be completed in a few steps. Here's how to get started:
Step 1: Download the App
Search for "PetDesk" in the App Store if you're using an iOS device or the Google Play Store for Android. Click "Download" or "Install" to begin the process.
Step 2: Create an Account
Once the app is installed, open it and sign up for an account. You'll need to provide some basic information, such as your name, email address, and your pet's details.
Step 3: Connect with Your Pet Care Providers
Link your account with your pet care providers by searching for their practice within the app and connecting.
Step 4: Set Up Your Preferences
Customize your notifications and preferences within the app. This ensures that you receive reminders and messages in a way that suits your lifestyle.
Our animal hospital is located just 26 minutes from downtown Charlotte via I-85 N. We are by Gaston Country Club, easily accessible to the pets of Gaston County and the surrounding areas.
Phone: 704-867-8318
